Privacy Policy

Last updated: April 2026

Moonville Spells (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit moonvillespells.com or place an order with us.

1. Who We Are

Moonville Spells is an online spiritual services business operating in the United Kingdom. All spell-casting services are performed personally by Lyra Ashwood.

2. What Information We Collect

We may collect the following information when you place an order or contact us:

• Your name and email address
• Billing information (processed securely via Shopify Payments)
• Information you voluntarily provide about your situation (used solely to personalise your spell)
• IP address and browser data (collected automatically via cookies)

3. How We Use Your Information

We use your information to:

• Process and fulfil your order
• Communicate with you about your service
• Comply with legal obligations
• Improve our website and services

We will never sell, share, or disclose your personal information to third parties for marketing purposes.

4. Discretion & Confidentiality

We understand the deeply personal nature of our services. All orders are handled with complete discretion. Your name will not appear on any public-facing content. Your order details are never shared with anyone outside of Moonville Spells.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil your order and comply with legal obligations (typically up to 6 years for financial records under UK law).

6. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, contact us at: our contact page.

7. Cookies

Our website uses essential cookies to function correctly and analytics cookies to understand how visitors use the site. You can manage cookie preferences in your browser settings.

8. Third-Party Services

We use Shopify to power our store. Shopify’s privacy policy is available at shopify.com/legal/privacy. Payment processing is handled securely and we do not store card details.

9. Changes to This Policy

We may update this policy from time to time. The most current version will always be available on this page.

10. Contact

For any privacy-related queries, please contact us via our contact page.